Miles is an AI assistant that lives inside VinSolutions and drafts human, on-brand text and email replies to your leads. Tuned to your dealership's brands, inventory, and voice — your reps review, tweak, and send, responding faster and booking more visits.
Miles reads the conversation you're already looking at and hands you a ready-to-send reply.
Open a text or email in VinSolutions. Miles picks up the customer's last message, the vehicle of interest, trade-in, and your notes — automatically.
You get a warm, on-brand message signed as you — a direct answer, a follow-up angle, or a full email. Add live vehicle-spec research with one click.
Edit anything you want, then drop it straight into the reply box and hit send. Every message is yours — Miles never sends on its own.
Miles works inside your CRM — every text and email sends from VinSolutions itself, so it's all visible on the customer record, and your activity reports and response-time metrics stay accurate automatically. Nothing to reconcile, no second system.
The more your team uses Miles, the more it sounds like them. It quietly picks up each rep's tone, phrasing, and personality from how they write and the tweaks they make — then matches it on every draft, so nothing reads like a template. And it always corrects grammar and spelling, so even your fastest, roughest typers come across polished and professional. It learns from writing style only — it never stores your customer conversations.
Natural, on-brand SMS drafts that answer the customer and move toward a visit — inserted right into VinSolutions.
A more formal, personable tone with its own templates — reads the thread and drafts a subject + body.
One click looks up real, current vehicle specs so answers are accurate, not guessed.
For leads that went quiet, 25 fresh day-2-through-45 angles — genuinely engaging, never the same repeat push.
Signs as the logged-in rep and matches your brand and stores — never a generic bot.
See each rep's activity, last-active, usage by day/week/month, and an estimated cost — revoke access anytime.
Two ways to buy — pick whichever fits your store. Same Miles either way.
Miles installs as a Chrome extension — no server, no CRM hookup. Reps add it once and it appears inside VinSolutions, updating automatically.
Prefer a manual install? Download the .zip and load it unpacked.
Need a login? Ask your admin to add you from the admin dashboard. New to it? Try the demo first →
Play the customer, watch Miles draft the reply. No install required.
▶ Launch the live demo